• Toronto, Canada
• Technical Services
• 31186
Ready to use your hotel, restaurant or supermarket experience in a new and exciting way? Have a knack for training/coaching others? Looking to build your career in a growing world-class organization? Come see why so many of our team members recommend us to their friends!
Who are we?
Steritech Brand Standards is proud to be a member of the Rentokil family of companies in North America. Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands across industries as diverse as manufacturing, processing, retail, food service, and hospitality. We help our clients give the best, safest, and healthiest possible service to THEIR customers.
Responsibilities
What do our Quality Management Specialists do?
Our Quality Management Specialists help our hotel, restaurant, and grocery clients ensure brand standards, food quality and friendly service for their customers. They also:
• Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients
• Observe food prep and cooking standards to ensure food safety, health, and sanitation practices
• Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
• Teach and coach clients how to make their workplace a safer and healthier environment for themselves and THEIR customers
• Travel up to 50%, or 10 days per month, including some evening and weekend work
What do we offer?
• World class training of the latest industry best practices
• Great benefits - Medical, Dental, and Vision, Employer-matched 401(k)
• Paid vacation, holidays, and PTO days
• Short and long-term disability
• Life Insurance
What do you need?
• Bachelor’s degree (Hospitality Management, Food Science, Nutrition, Culinary Arts or other Science degree), with at least one year of experience in food service, restaurant or grocery operations
• Associates degree with at least four years progressive experience in food service, restaurant or grocery operations
• High School Diploma/GED and at least five years progressive experience in food service, restaurant or grocery operations
• Have excellent listening and communication skills
• Strong attention to detail and willingness to learn
• Excellent organization and time management skills
• Available to work Monday-Friday and Saturdays as needed
• Ability and desire to influence others with tact and skill
• Ability to provide clear and constructive feedback in a positive manner
• Desire to travel via car and/or plane up to 50% of time
• Thrives in an autonomous working environment
• Ability to work a flexible schedule
• Capable of being detail-oriented while focusing on the big picture
• Ability to organize and prioritize work based on urgency, efficiency and other factors
• Safe driving record and a commitment to working safely
• Ability to lift 32 lbs chest high, stooping, kneeling, crouching, and reaching
• Strong technical knowledge of food safety is preferred
• ServSafe and/or CP-FS Certification(s) a plus
• Must pass pre-employment background screen
• Must possess a valid driver’s license and pass motor vehicle record search
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
Qualifications
Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor! Glassdoor - Rentokil North America
Want to hear Colleague feedback on what it's like to be on our team? Check out our parent company, Rentokil North America, on Glassdoor! Glassdoor - Rentokil North America
• Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.