Process Excellence Manager, Aramex, Dubai, UAE

Process Excellence Manager, Aramex, Dubai, UAE

Posted on: May.12.2022

Location -Dubai , ,United Arab Emirates (AE)
Job ID -4493

Role Overview

The role is a key position for the Logistics, Distribution Center & Last Mile optimization vertical, responsible for the delivery of three pillars of the PEX program: Process Improvement, Continuous Improvement, and Capability Building across Aramex regions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of Lean Six Sigma methodology, and the supporting PEX framework, to deliver the strategic objectives of operational efficiency & cost optimization.

The position must be able to influence stakeholders at all levels and use existing operational data to identify opportunities to improve processes whilst influencing behavior change across all facilities in the country and for 500+ employees.


• Drive the PEX program in Logistics, ground operation/ express vertical in the country/regions
• Works with teams (Operations, Regional PEX, Finance, Commercial, Digital & HR) to create and deliver value across the various Supply Chain assets
• Creates flow through the entire value stream through cross-functional collaboration
• Develops a problem-solving culture where problems are made visible and fixed at the root cause
• Engages in relentless pursuit of continuous improvement to create best-in-class supply chain assets
• Focuses on immediate actions and waste reduction

• Creates a learning organization
• Lean Maturity Model implementation - Model operations facility establishment through 5S and visual management implementation, establish productivity and throughput metrics, foster people Capability Development through Kaizen Programs, and create seamless networking for sharing of best practices.
• Create and establish cost metrices in operations, awareness, and improvement across all assets.
• Lean six sigma Green Belt and Black Belt project mentoring
• Imparting Lean training programs across the assets.
• Collaborate with operations to develop Lean Champions.
• Collaborate with operations and GSO team to implement Lean @ Design phase inbuilt to suite sites.

• Drivie asset-specific strategic improvement initiatives to deliver value to the business.
• Program management for successful ISO implementation and governance - ISO 9001, ISO 140001, and ISO 45001.
• Support operations facilities for internal and external certifications with Central PEX involvement as per yearly strategy.


• Bachelor’s degree in Engineering is a must, a Master’s degree is preferred.
• 6-12 years of relevant experience with a successful track record of driving Process Improvement.
• Lean Six Sigma Black Belt or Green belt certified (ASQ or ISSAC)
• Experience in logistics and supply chain solutions design.
• ISO 9001 internal auditor or lead auditor certification.

• Lean Six Sigma Green Belt certified
• Excellent verbal and written communication skills
• Must be open to travel 20% of the time as per project needs in other regions
• Experience in preparing and presenting recommendations to an audience of senior executives.
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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