• Job ID: 24603
• Job Category: Project Management
• Division & Section: Corporate Real Estate Management, CREM Program Office
• Work Location: Metro Hall, 55 John Street
• Job Type & Duration: Full-time, Permanent
• Salary: $104,340.60 - $122,595.20, TM1576, Wage Grade 7.5
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 13-May-2022 to 03-Jun-2022
Comprised of a team of diverse and dynamic facilities and real estate professionals, the City of Toronto's Corporate Real Estate Management (CREM) Division is transforming and modernizing the City's real estate service delivery. In alignment with the City-Wide Real Estate Transformation, CREM is undertaking a range of initiatives aimed at ensuring customer service excellence, a strategic approach to asset management and an approach to service delivery that aligns with industry best practices.
Our people are at the heart of our transformation into a strategically aligned operational structure equipped to serve customer needs today and into the future. If you are an enthusiastic and innovative professional, adaptable to change and eager to apply your experience and knowledge in the public sector, we are looking for you!
Working in the CREM Program Office and reporting to the Manager, Strategic Policy and Planning, the Senior Project Manager plays an integral role providing advanced project management for large, multi-disciplined, city-wide strategic projects identified by the Executive Director, including playing a lead role in the transition planning and implementation associated with the City-wide Real Estate Transformation.
The Senior Project Manager manages a variety of tasks including risk assessments, stakeholder/client management, process design to support transformation of key pieces of the business such as facilities management, real estate service delivery, quality/operational framework(s), to improve business and operational performance, effectiveness and efficiency. In addition, the Senior Project Manager supports the engagement with senior-level decision makers in various City Divisions, Agencies and Corporations.
The Senior Project Manager will lead and oversee strategic projects ensuring alignment with the City-Wide Real Estate Model, CREM's forthcoming strategic plan, and relevant City's policies. The Senior Project Manager manages the delivery of efficient, timely and quality services and solutions to initiatives that involve transformation and reconfiguration, a high degree of complexity and in a complex multi-stakeholder environment.
Major Responsibilities:
• Develops and implements detailed plans and recommends policies regarding program specific requirements.
• Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Provides technical expertise, project management skills, controlling time, scope, budget and operational impacts of projects within the team and deals with confidential labour relations matters.
• Builds, maintains and ensures positive working relations, including all correspondence with stakeholders, consultants, building inspectors, contractors and government authorities associated with assigned projects.
• Adheres to industry accepted principles for project management to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets in relation to Real Estate projects.
• Serves as a Corporate Real Estate Management representative on joint interdivisional working groups.
• Represents Corporate Real Estate Management at site meetings and on various technical committees including staff and stakeholders; attends project related community consultation meetings as required.
• Provides formulation of project budgets from minimal information at the feasibility stage, controlling costs through the design stage to maintaining the integrity of the established budget and to ensure that client groups receive the best value for their financial outlay.
• Develops comprehensive Request for Proposal (RFP) documents for study, design and construction services of complex projects and enforces compliance.
• Provides timely input through the design development stage to ensure that project objectives are achieved.
• Prepares tender documentation, reviews all drawings, tender documents and specifications relating to all aspects of assigned projects.
• Makes recommendations to support management functions and improve efficiency and effectiveness of service delivery which may include alternative service delivery, contracting out operations, re-distribution and/or staff downsizing, etc.
• Prepares necessary reports to Committee, Bid Committee or Council related to capital project delivery.
• Leads proposal/prequalification/tender selection and all delegated authority documentation.
• Meets regularly with consultant, contractors and Divisional staff to ensure compliance with project scope, time and cost.
• Reviews, tracks and evaluates consultants and/or contractors progress and performance as it relates to the delivery of assigned capital project to ensure adherence to schedule, funding and project scope.
• Acts as liaison and maintains a close and effective working relationship between contractors, consultants, suppliers and building inspectors with respect to all construction and design issues.
• Develops and negotiates contracts, project changes involving time, scope and budget, and documentation to ensure the effective delivery of project goals.
• Manages change and risk in relation to projects.
• Establishes and maintains a portfolio of information to support management information systems (i.e. scheduling and cost/budget).
• Ensures adequate inspection and staff supervision of the work in progress by consultants, contractors and divisional staff ensuring that all work is executed in accordance with relevant legislation and approved project drawings and specifications.
• Provides project status reports for senior management to address the issues of schedule, expenditure, scope and facility impacts of assigned projects based on current or revised schedules.
• Makes presentations on the development or progress of assigned projects to Corporate Real Estate Management's Senior Management Team and other senior-level stakeholders at the Divisional and Agency level as required.
• Other duties as assigned
Key Qualifications:
1. Extensive project management experience managing large scale strategic projects and programs, with a solid foundation of success in driving change and an ability to effectively organize, manage and deliver projects involving people and process changes.
2. Extensive experience with project management principles, practices, methodologies and technology.
3. Considerable experience successfully building stakeholder relationships including negotiation, facilitation and engagement.
4. Experience with program control and monitoring activities including risk analysis, risk mitigation, project action + decision logs.
5. Post Secondary diploma, certificate or degree in a field relevant to the business context of the position. and/or equivalent combination of education and experience. Project Management Institute Certificate (PMP) or experience in Agile project management would be considered an asset.
6. Your track record of professional accomplishments speaks to your experience in leading complex projects with a focus transformation, mergers and acquisitions, and real estate service delivery.
7. Excellent verbal and written communication and presentation skills including creating reports, presentations, briefing notes and technical documents.
8. Proven success as a program leader with advanced innovation, initiative and interpersonal skills with a strong focus on collaboration and teamwork.
9. Proven ability to effectively lead client and project delivery teams using negotiation, conflict resolution and problem solving skills, and develop collaborative internal and external business relationships with divisions, agencies and corporations.
10. Equally important, you have the ability to work in a matrix organization, paired with skills in agility, adaptability, empathy and motivation.
11. Knowledge of applicable codes and government legislation such as the Occupational Health and Safety Act and its regulations, the Construction Act the National Fire Code, Ontario Building Code (OBC), Construction Standards Association (CSA), Accessibility for Ontarians with Disabilities Act (AODA), and other relevant codes and regulations.
15. May require a valid Province of Ontario Class "G" Driver's Licence and have access to a vehicle to travel to various work locations and conduct site visits.
16. Proficient with a variety of software packages including, MS Office (i.e. Word, Excel, Access, Visio and PowerPoint), project scheduling + tracking software and databases (i.e. MS Project, Primavera P6) and general knowledge of SAP with strong data analytics and spreadsheet abilities.
Note:
All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.