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Question:

How does ISO 9000 define “Management Systems”?
  1. Set of interrelated or interacting elements of an organisation to establish procedures and outline these within documentation
  2. Set of interrelated or interacting elements of an organisation to establish policies and objectives, and processes to achieve those objectives
  3. Set of interrelated or interacting elements of an organisation to effectively record quality processes
  4. Set of interrelated or interacting elements of an organisation to identify risks and improve efficiency






Q2. If a researcher planned to have 20 participants in each condition of a 2 x 3 independent groups factorial design, how many participants would be needed for this experiment?

  1. 40
  2. 60
  3. 80
  4. 120
Correct Answer

Q3. Quality assurance

  1. refers to the prevention of product defects
  2. A and B
  3. B and C
  4. is an auditing function that provides feedback to the project team and client about the quality of output being produced
  5. is the technical process that includes the construction of control charts which specify acceptability limits for conforming output
Correct Answer

Q4. Cost of quality includes:

  1. Cost of all work resulting from nonconformance to the requirements
  2. a and b
  3. all of the above
  4. Cost of all work to build a product or service that conforms to the requirements
  5. Training programs
Correct Answer

Q5. Which VSM icon is placed under other icons and have information required for system analysis like process time, lead time, etc?

  1. Data Table
  2. Information Box
  3. Manual Information
  4. Electronic Information
Correct Answer

Q6. Given that for the three samples, the value of R bar is .66 and value of d2 corresponding to three is1.128, what is the estimated standard deviation?

  1. .43
  2. .67
  3. .58
  4. .75
Correct Answer

Q7. What does the Adjusted R squared value tells us?

  1. The Adjusted R squared value tells us how much of the variance in the dependent variable can be accounted for by the independent variable
  2. The Adjusted R squared value tells us if there is a positive relationship
  3. The Adjusted R squared value tells us if there is a significant difference
  4. The Adjusted R squared value tells us if there is a significant relationship
Correct Answer

Q8. A ______________ diagram shows the location of defects in any unit. This diagram is used in the analyse step of DMAIC.

  1. Affinity
  2. Relations
  3. Defect Concentration
  4. Scatter
Correct Answer

Q9. What is the relationship between Ishikawa and Deming?

  1. Grandson and grandfather
  2. Son and father
  3. Nephew and uncle
  4. Student and teacher
Correct Answer

Q10. Presence of ______________ after every stage of DMAIC allows for review of project and incorporation of suggestions.

  1. Review gate
  2. Toll gate
  3. Decision gate
  4. None of the above
Correct Answer










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