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Quality Question Bank
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Question:

Which of the following statements regarding quality is false?
  1. Quality improvements depends upon better definition and increased awareness of the requirements specifications
  2. Future gains in quality will often rely on advanced technology
  3. Recognition of key actions required of each team member is necessary to meet quality objectives
  4. Computer-aided design systems can improve quality, but only a the expense of an increase in the cost of design
  5. A and C






Q2. A control limit

  1. Indicates the boundary of the bell curve in a normal distribution
  2. Indicates that a process event or measurement is likely to fall within that limit
  3. Indicates that a process event or measurement is likely to fall outside that limit
  4. Indicates the customer's desired upper or lower performance limits
Correct Answer

Q3. Six sigma black belt responsibilities include all of the following, except:

  1. Selecting projects for execution by green belts
  2. Mentoring green belts
  3. Training organisation staff in six sigma techniques and team work
  4. Planning the sales and marketing strategy
Correct Answer

Q4. Which of the following document(s) is (are)'included in the quality system?

  1. Commitment
  2. All of the given options
  3. A quality policy
  4. Customer focus
Correct Answer

Q5. Which of the following is the Total Quality Tool that is simply a graphical representation of an outline that presents a chain of causes and effects?

  1. Check sheet
  2. Fishbone diagram
  3. Scatter diagram
  4. Pareto chart
Correct Answer

Q6. The treatment mean square (MSTR), Mean Square Error (MSE). If the true means of the k populations are equal, then MSTR/MSE should be:

  1. more than 1.00
  2. a positive number close to 1.00
  3. a positive number close to 0.00
  4. a negative value between 0.00 and - 1.00
Correct Answer

Q7. Identify the charts which might give an indication of process going out of control (before the process has actually changed)

  1. X bar and c
  2. P and c
  3. R and u
  4. X bar and R
Correct Answer

Q8. TQM stands for ______________

  1. Total Quality Management
  2. Total Quantity Management
  3. Total Qualitative Management
  4. To question management
Correct Answer

Q9. The basic assumption of calculating the control limits based on average sample size (for a p chart) will ______________ from/as those previously observed.

  1. Greatly differ
  2. Will be exactly the same
  3. Not greatly differ
  4. None of the above
Correct Answer

Q10. When errors that affect quality are discovered, the procedure to improve the situation should be to ______________.

  1. all of the above
  2. identify the specific error
  3. correct the specific error
  4. determine the root causes of the error
  5. correct the root cause of the error
Correct Answer








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