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Quality Question Bank
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Question:

The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:
  1. Quality Plan
  2. Quality Statement
  3. Quality Policy
  4. TQM






Q2. In computing the cost of producing a quality product, the major areas of costs contribute to the sale price of the product. The ratio of the ______________ costs determine whether an effective program is fully implemented.

  1. direct, indirect, and overhead
  2. one-time, recurring, and variable
  3. variable, fixed, and semi-fixed
  4. prevention, appraisal, and failure
  5. build, repair, and test
Correct Answer

Q3. What does PDCA stand for?

  1. Plan, Design, Confirm, Act
  2. Plan, Do, Check, Act
  3. Prepare, Do, Critique, Appraisal
  4. Prepare, Do, Critique, Assess
Correct Answer

Q4. Effective quality improvement can be instrumental in:

  1. Increasing productivity
  2. Reducing cost
  3. Both a and b
  4. None of the above
Correct Answer

Q5. Which of the following statement is false:

  1. Important step of strategic quality management is identification of those dimensions in which the organization will compete
  2. Selection of suppliers should be based on quality, schedule, and cost, rather than on cost alone
  3. All of the individuals in the organization must have an understanding of the basic tools of quality improvement
  4. Manufacturing Unit should be the unit focusing on Quality Improvement among all units in an organization
Correct Answer

Q6. The main aim of QFD is to

  1. Listen to the voice of customer
  2. Lower cost
  3. Reduce errors
  4. Reduce supplier defect
Correct Answer

Q7. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.

  1. early detection
  2. early correction
  3. late detection
  4. late correction
  5. prevention
Correct Answer

Q8. Machine wear and tear is ______________ source of variation.

  1. Random
  2. Natural
  3. Assignable
  4. Cannot be determined
Correct Answer

Q9. The average run length can be defined as:

  1. The beta risk for an x bar chart
  2. The expected number of samples taken before any shift in process quality is detected
  3. The number of samples used in the construction of x bar chart
  4. The number of items per sample
Correct Answer

Q10. You are sampling items from a batch and plotting the results on a control chart. how will an increase in the number of items sample affect the value of the standard deviation used to set the control limit?

  1. increase it
  2. decrease it
  3. no effect on it
  4. first increase it, then decrease it
  5. first decrease it, then increase it
Correct Answer










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