Quotes and sayings from Joseph M. Juran

Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant, and author. His life and contributions spanned various fields:

Early Life and Escape from Antisemitism:

Born in Br?ila, Romania, Juran’s family faced oppression as part of the Jewish community.
In 1909, his father emigrated to the United States, and the family followed in 1912, settling in Minneapolis, Minnesota.
Their decision to leave Romania spared them from becoming victims of the Holocaust, as many Jews from their hometown were detained and transported to Nazi concentration camps.
Education and Career:

Juran excelled in mathematics and graduated from Minneapolis South High School in 1920.
He earned a bachelor’s degree in electrical engineering from the University of Minnesota.
In 1924, he joined Western Electric’s Hawthorne Works, where he troubleshooted in the Complaint Department.
Juran played a key role in applying and disseminating statistical quality control innovations developed by Bell Labs.
Quality Advocate:

Promoted to department chief in 1928, Juran continued to advance quality practices.
He published his first quality-related article in Mechanical Engineering in 1935.
During World War II, he served in the Lend-Lease Administration and Foreign Economic Administration.
Legacy:

Juran’s philosophy emphasized quality management.
His work influenced industries worldwide, emphasizing continuous improvement and customer satisfaction.