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Sales - Question 1:

Which among the following is defined as an ability to track and respond to clients in an individualized manner?

  1. Inbound management
  2. Automation
  3. Outbound management
  4. Personalization






Sales- Q2. The benefits of marketing channels are………..

  1. Cost saving
  2. Time saving
  3. Financial support given
  4. All of above
Correct Answer


Sales- Q3. Who sells to the customers?

  1. Semi wholesalers
  2. Wholesalers
  3. Retailer
  4. Distributor
Correct Answer


Sales- Q4. CRM helped in increasing customer satisfaction from order to end product.

  1. True
  2. False
Correct Answer


Sales- Q5. What is the full form of VMS?

  1. Velocity moving system
  2. Vertical marketing system
  3. Vertical moving system
  4. Very moveable system
Correct Answer


Sales- Q6. In an organisation, SBU stands for ___

  1. Substitute Business Unit
  2. Sub Business unit
  3. Strategic Business Unit
  4. Standard Business Unit
Correct Answer


Sales- Q7. The major focus of the societal marketing concept is –

  1. Profit only
  2. Society’s well being only
  3. Satisfaction of customer only
  4. All of these
Correct Answer


Sales- Q8. Results in the practice of too narrowly defining one’s business

  1. Services marketing
  2. Marketing management
  3. Marketing myopia
  4. Customer experience
Correct Answer


Sales- Q9. The creation of modern marketing is the result of ___

  1. Industrial Revolution
  2. Barter system
  3. Decentralised exchange
  4. Pre-industrial period
Correct Answer


Sales- Q10. A market segment must be ______ and _______.

  1. Substantial, powerful
  2. Powerful, measurable
  3. Measurable, differentiable
  4. Actionable, powerful
Correct Answer











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