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Question:

Which of the following was developed by Motorola to improve its processes by minimizing defects?
  1. ISO 9000
  2. Six sigma
  3. QS 9000
  4. TQM






Q2. One of the most common measures of variability in a data set or population

  1. Process capability
  2. Specification limits
  3. Mean
  4. Standard Deviation
Correct Answer

Q3. Ease of repair is associated with ______________ dimension of quality.

  1. Serviceability
  2. Performance
  3. Durability
  4. Perceived Quality
Correct Answer

Q4. The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards is called:

  1. Quality Assurance
  2. Quality Control
  3. Quality Planning
  4. Quality Review
Correct Answer

Q5. The chart used for tracking number non-conforming is:

  1. P
  2. Np
  3. X bar
  4. None of the above
Correct Answer

Q6. An improvement process in which a company measures its performance against that of best-in-class companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance

  1. Control Chart
  2. Six Sigma
  3. Cause and Effect Diagram
  4. Benchmarking
Correct Answer

Q7. The probability distribution function corresponding to tossing of a coin will be a:

  1. Probability Density function
  2. Probability Mass function
  3. Probability Measurement function
  4. Probability Cumulative Function
Correct Answer

Q8. ______________ refers to general processes of improvement and encompasses discontinuous improvements

  1. Continuous improvement
  2. Continual improvement
  3. Constant improvement
  4. Consecutive improvement
Correct Answer

Q9. In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications

  1. error
  2. cost
  3. quality
  4. defect
Correct Answer

Q10. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in:

  1. a project completed in the shortest possible time
  2. a product or service that conforms to the requirement specification
  3. an award-winning product that brings public recognition to the project
  4. an innovative project that establishes the qualifications of the project team
  5. B and C
Correct Answer










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