Quality Question Bank
for Exam preparation

Quality- Q2. In 9001:2015, what does clause 7.2 relate to?

1. Leadership and commitment
2. Competence
3. Documented information
4. Planning of changes

Quality- Q3. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ______________

1. a project completed in shortest possible time.
2. a product or service that conforms to the required specifications.
3. an award-winning product that brings public recognition to the project
4. an innovative project that establishes qualification of the project team

Quality- Q4. A deliverable of the Improve phase is to:

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Quality- Q5. Within ISO 9001:2015, what does “shall” indicate?

1. a recommendation
2. a permission
3. a capability
4. a requirement

Quality- Q6. A six sigma capable process will have

1. Cp = 1.5, Cpk = 2.0 and DPMO = 3.4
2. Cp = 2.0, Cpk = 1.5 and DPMO = 6
3. Cp = 1.5 Cpk = 2.0 and DPMO = 6
4. Cp = 2.0, Cpk = 1.5 and DPMO = 3.4

Quality- Q7. When output product of several sources is fed into a common stream, the pattern of the control chart expected is:

1. Stratification
2. Trend
3. Mixture
4. Cyclic Pattern

Quality- Q8. The objective of Design of Experiments (DOE) is to

1. Map all process steps and determine their average duration
2. Establish optimal process performance by finding the right settings for key process input variables
3. Establish how well the process runs for all possible machine input variables and settings
4. Determine the mean and standard deviation of a population key process input variables

Quality- Q9. The taste of burgers across all McDonald outlets should be same. This is an example of ______________.

1. Sensory critical to quality Characteristic
2. Physical critical to Quality Characteristic
3. Time Orientation critical to Quality Characteristic
4. None of the above

Quality- Q10. Example of prevention costs is:

1. Quality improvement projects
2. Downgrading
3. To link outcomes to uses
4. Warranty claims