Quality Question Bank
for Exam preparation

Q2. Which of the following are examples of Internal Failure costs?

1. Defects and rework
2. Inspection and audits
3. Warranty and returns
4. Purchasing and accounting

Q3. If the Average outgoing Quality is plotted against the Incoming Fraction Defective, the Average Outgoing Quality Limit is the ______________ point.

1. Highest
2. Lowest
3. Middle
4. Cannot be determined

Q4. An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?

1. When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
2. When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
3. When a process is subject to constant but stable tool wear
4. A and B
5. A and C

Q5. Learn how to tell when nothing can be gained from further discussion. This refers to which of the following discussion skills in meetings?

1. Acting as gatekeepers
2. Closing the discussion
3. Asking for clarification
4. Testing for consensus

Q6. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

1. enhance desirable effects
2. achieve improvement
3. give assurance that the quality management system can achieve its intended result(s)
4. all of the above

Q7. The 'Father' of statistical quality control is:

1. Joseph M. Juran
2. Philip Crosby
3. Walter Shewhart
4. F. W. Taylor

Q8. Quality control methods extend beyond the external characteristics of the product or components of the product. The types of testing of the product or components include ______________.

1. operator, maintainer, and environmental
2. stress, destructive, and operating
3. in-house, public, and private
4. laboratory, destructive, and non-destructive
5. laboratory, fabrication, and product

Q9. An advertising executive is studying television-viewing habits of married men and women during prime time hours. On the basis of past viewing records, the executive has determined that during prime time, husbands are watching television 40% of the time. It has also been determined that when the husband is watching television, 40% of the time the wife is also watching. When the husband is not watching television, 30% of the time the wife is watching television. Find the probability that the wife is watching television in prime time.

1. 0.36
2. 0.35
3. 0.34
4. 0.32

Q10. When data is plotted on the control charts, the data is of two types: R and -bar. The R data represent points of a ______________ while the X-bar data represent points of a(n) ______________.

1. real sample; simulated sample
2. 100 percent sampling; 10 percent sampling
3. sampling run; average of several runs
4. random sampling; continuous sampling
5. random sample; cross-matrix sample