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Quality Question Bank
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Question:

Quality control methods extend beyond the external characteristics of the product or components of the product. The types of testing of the product or components include ______________.
  1. operator, maintainer, and environmental
  2. stress, destructive, and operating
  3. in-house, public, and private
  4. laboratory, destructive, and non-destructive
  5. laboratory, fabrication, and product






Q2. One of the deliverables from the Control Phase is:

  1. A sustainability plan
  2. Validated root causes
  3. Output indicators
  4. All of the above
Correct Answer

Q3. Six Sigma can be defined as:

  1. A summary statistic
  2. A representation of variation
  3. Permission to improve processes
  4. All of the above
Correct Answer

Q4. Just-in-time (JIT) is the concept of reducing inventories to:

  1. 25% of former stock
  2. Less than half of former stock
  3. 75% of peak stock
  4. zero stock
  5. 15% of the cost of the product for a planned stock
Correct Answer

Q5. Measurement accuracy is attained when...

  1. Different people get the same result when measuring the same item or characteristic.
  2. The same person taking multiple measurements on the same item or characteristic gets the same results every time.
  3. The measured value has little deviation from the actual value.
  4. When the resolution of the measurement instrument can give at least 5 distinct values in the range being measured.
Correct Answer

Q6. When errors that affect quality are discovered, the procedure to improve the situation should be to ______________.

  1. all of the above
  2. identify the specific error
  3. correct the specific error
  4. determine the root causes of the error
  5. correct the root cause of the error
Correct Answer

Q7. While random variability in a system can be removed by ______________, non-random variability requires ______________.

  1. Operator or management action, Improvement in the system
  2. Improvement in the system, operator or management action
  3. Statistical Quality Control, Quality Checks
  4. None of the above
Correct Answer

Q8. Consider that for a process s bar (average standard deviation of 50 samples each of size 4) is found to be 10.04. The value of c4 (corresponding to sample size of .4) is .92. What is the estimated value of process standard deviation?

  1. 10.91 (s bar/ c4 is an unbiased estimator of standard deviation)
  2. 11.89
  3. 12.67
  4. 9.67
Correct Answer

Q9. The concept of quality is based on:

  1. conforming to the requirements specifications
  2. meeting luxury goods standards
  3. producing excellent products that are superior to other similar items
  4. maintaining uniformity of design
  5. A and C
Correct Answer

Q10. ______________ is not a process tools for TQM systems

  1. process flow analysis
  2. histograms
  3. plier
  4. control charts
Correct Answer








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