Quality Question Bank
for Exam preparation

Quality- Q2. One of the deliverables from the Control Phase is:

1. A sustainability plan
2. Validated root causes
3. Output indicators
4. All of the above

Quality- Q3. Six Sigma can be defined as:

1. A summary statistic
2. A representation of variation
3. Permission to improve processes
4. All of the above

Quality- Q4. Just-in-time (JIT) is the concept of reducing inventories to:

1. 25% of former stock
2. Less than half of former stock
3. 75% of peak stock
4. zero stock
5. 15% of the cost of the product for a planned stock

Quality- Q5. Measurement accuracy is attained when...

1. Different people get the same result when measuring the same item or characteristic.
2. The same person taking multiple measurements on the same item or characteristic gets the same results every time.
3. The measured value has little deviation from the actual value.
4. When the resolution of the measurement instrument can give at least 5 distinct values in the range being measured.

Quality- Q6. When errors that affect quality are discovered, the procedure to improve the situation should be to ______________.

1. all of the above
2. identify the specific error
3. correct the specific error
4. determine the root causes of the error
5. correct the root cause of the error

Quality- Q7. While random variability in a system can be removed by ______________, non-random variability requires ______________.

1. Operator or management action, Improvement in the system
2. Improvement in the system, operator or management action
3. Statistical Quality Control, Quality Checks
4. None of the above

Quality- Q8. Consider that for a process s bar (average standard deviation of 50 samples each of size 4) is found to be 10.04. The value of c4 (corresponding to sample size of .4) is .92. What is the estimated value of process standard deviation?

1. 10.91 (s bar/ c4 is an unbiased estimator of standard deviation)
2. 11.89
3. 12.67
4. 9.67

Quality- Q9. The concept of quality is based on:

1. conforming to the requirements specifications
2. meeting luxury goods standards
3. producing excellent products that are superior to other similar items
4. maintaining uniformity of design
5. A and C

Quality- Q10. ______________ is not a process tools for TQM systems

1. process flow analysis
2. histograms
3. plier
4. control charts