Quality Question Bank
for Exam preparation

Q2. TQM stands for ______________

1. Total Quality Management
2. Total Quantity Management
3. Total Qualitative Management
4. To question management

Q3. Inspection, scrap, and repair are examples of ______________

1. internal costs
2. external costs
3. costs of dissatisfaction
4. societal costs

Q4. Suppose box A contains 4 red and 5 blue coins and box B contains 6 red and 3 blue coins. A coin is chosen at random from the box A and placed in box B. Finally, a coin is chosen at random from among those now in box B. What is the probability a blue coin was transferred from box A to box B given that the coin chosen from box B is red?

1. 15/29
2. 14/29
3. 1/2
4. 7/10

Q5. The Toyota Production System is based on two pillars namely ______________ and ______________.

1. Kaizen, Six Sigma
2. Lean, Six Sigma
3. Just in Time, Jidoka
4. Just in Time, Kaizen

Q6. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Q7. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in ______________ stage.

1. Define
2. Measure
3. Improve
4. Analyze

Q8. From the project manager's viewpoint, quality assurance involves:

1. conducting studies to determine if design methods will support quality requirements
2. A, B, and C
3. identifying applicable laws, ordinances and regulations that the project must comply with
4. monitoring inspection activities to ensure that the work is performed as specified
5. A and C

Q9. An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?

1. When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
2. When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
3. When a process is subject to constant but stable tool wear
4. A and B
5. A and C

Q10. The ______________ sum of squares measures the variability of the observed values around their respective treatment means.

1. treatment
2. error
3. interaction
4. total