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Question:

An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?
  1. When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
  2. When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
  3. When a process is subject to constant but stable tool wear
  4. A and B
  5. A and C






Q2. If the level of confidence directly increases as a result of new processes, different resources, or changed methods, the required cost of monitoring is likely to:

  1. increase as well
  2. remain the same
  3. decrease
  4. decrease initially then increase slightly
  5. increase then tend to level off
Correct Answer

Q3. When errors that affect quality are discovered, the procedure to improve the situation should be to ______________.

  1. all of the above
  2. identify the specific error
  3. correct the specific error
  4. determine the root causes of the error
  5. correct the root cause of the error
Correct Answer

Q4. In many projects, the end product is a "service" that does not have physical characteristics and attributes to be measured to ensure conformance to the requirement. When service is the end product of a project, measurements ______________.

  1. do not apply to the service, but the criterion is pass or fail
  2. are always artificial and present only false indications of progress
  3. can be established based on customer expectations and the responsibility assigned to individuals
  4. are not applicable if the service is to an internal function of the project
  5. relate only to the actual expenditures of funds or receipt or revenues
Correct Answer

Q5. Quality assurance

  1. refers to the prevention of product defects
  2. A and B
  3. B and C
  4. is an auditing function that provides feedback to the project team and client about the quality of output being produced
  5. is the technical process that includes the construction of control charts which specify acceptability limits for conforming output
Correct Answer

Q6. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

  1. Quality Control
  2. Quality Management
  3. Quality Assurance
  4. Quality Planning
Correct Answer

Q7. Which of the following statements concerning acceptance sampling is false?

  1. Used when expensive and time-consuming to test the product 100%.
  2. The number of allowable defects before lot is rejected is predetermined.
  3. Inspection and test standards must be established to ensure that procedures can adequately determine conformance and nonconformance.
  4. If the number of defects found in the sample exceeds the predetermined amount, the entire lot is rejected.
  5. All of the above are true
Correct Answer

Q8. A series of consecutive points on the same side of the average is called:

  1. Run
  2. Trend
  3. Outliers
  4. Cycle
Correct Answer

Q9. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

  1. Quality Assurance
  2. Quality Planning
  3. Quality Control
  4. Quality Management
Correct Answer

Q10. The main purpose of the Measure Phase of DMAIC is to:

  1. Determine the customer requirements
  2. Find root causes
  3. Develop solutions
  4. Set baseline data to understand how the process is currently performing.
Correct Answer








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