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Communication Skills Question Bank
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Informative writing focuses primarily on the:
  1. subject under discussion
  2. reader
  3. latest news
  4. writer

Q2. Form letters are also known as:

  1. bad news letters
  2. persuasive sales letters
  3. formal letters
  4. circular letters
Correct Answer

Q3. Modern business letters are usually written in:

  1. simplified style
  2. full-block style
  3. indented style
  4. semi-block style
Correct Answer

Q4. A reflective listener:

  1. ignores the details
  2. thinks about the speaker’s message
  3. appreciates the message
  4. repeats the message’s essential parts
Correct Answer

Q5. In many parts of the world, such as Latin America and India, keeping the eyes lowered is a sign of:

  1. evasiveness
  2. timidity
  3. respect
  4. dishonesty
Correct Answer

Q6. A limitation of informal communication is that it is:

  1. false
  2. inadequate
  3. unwarranted
  4. personal
Correct Answer

Q7. Reading out a presentation is:

  1. allowed
  2. helpful
  3. not allowed
  4. dull
Correct Answer

Q8. ____ is not one of the 7 C’s of communication:

  1. clarity
  2. correctness
  3. character
  4. conciseness
Correct Answer

Q9. Culture refers to:

  1. attitude
  2. rules of behaviour
  3. behavior
  4. thinking
Correct Answer

Q10. When a listener abstracts partially, listening is:

  1. obstructed
  2. slanted
  3. helped
  4. distorted
Correct Answer

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