Communication Skills Question Bank
for Exam preparation

Q2. The purpose of a “no” response letter is to leave the reader with:

1. unpleasant feelings
2. minimum disappointment
3. no future hope
4. reasons for the rejection of the request

Q3. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional

Q4. A reflective listener:

1. ignores the details
2. thinks about the speaker’s message
3. appreciates the message
4. repeats the message’s essential parts

Q5. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Q6. The audience for a presentation consists of people who:

1. are confused in their purpose
2. are uninformed and lack a purpose
3. are uniform in their level of information and purpose
4. vary in their level of information and purpose

Q7. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Q8. The left part of our brain controls:

1. imagination
2. emotions
3. creativity
4. logic and reasoning

Q9. The group discussion evaluates the candidate’s ability to:

1. lead others
2. argue with others
3. confer with others on a given subject
4. control others

Q10. As compared to unannounced negotiation, formal negotiation:

1. is simpler
2. is more time consuming
3. requires less preparation
4. is more difficult