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Communication Skills Question Bank
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Communication Skills - Question 1:

A reflective listener:

  1. ignores the details
  2. thinks about the speaker’s message
  3. appreciates the message
  4. repeats the message’s essential parts






Communication Skills- Q2. As a sympathetic listener, you should consider the message from the point of view of:

  1. yourself
  2. others
  3. the audience
  4. the speaker
Correct Answer


Communication Skills- Q3. “Tease” or “stress” questions are intended to judge:

  1. the candidate’s intelligence quotient
  2. the candidate’s technical skill
  3. the candidate’s stress level
  4. how the candidate handles them
Correct Answer


Communication Skills- Q4. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

  1. conforms
  2. deviates
  3. irritates
  4. overlaps
Correct Answer


Communication Skills- Q5. In negotiations, the interpretation of a cue requires skill because it may be:

  1. verbal
  2. behavioural
  3. intentional
  4. ambiguous
Correct Answer


Communication Skills- Q6. The presenter acts as the:

  1. medium of the information
  2. supporter of the information
  3. advocate of the information
  4. deliverer of the information
Correct Answer


Communication Skills- Q7. When introducing ourselves, we should use:

  1. only the surname
  2. both the first name and the surname
  3. only our first name
  4. only our designation
Correct Answer


Communication Skills- Q8. Grooming is a form of non-verbal communication that is:

  1. hierarchical
  2. arbitrary
  3. subconscious
  4. conscious
Correct Answer


Communication Skills- Q9. Informative writing focuses primarily on the:

  1. subject under discussion
  2. reader
  3. latest news
  4. writer
Correct Answer


Communication Skills- Q10. In business, keep telephone calls very short because the other person may not be:

  1. noting down what you say
  2. paying attention to you
  3. free to talk to you
  4. interested in talking to you
Correct Answer











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