Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. Form letters are also known as:

1. bad news letters
2. persuasive sales letters
3. formal letters
4. circular letters

Communication Skills- Q3. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Communication Skills- Q4. A reflective listener:

1. ignores the details
2. thinks about the speaker’s message
3. appreciates the message
4. repeats the message’s essential parts

Communication Skills- Q5. In many parts of the world, such as Latin America and India, keeping the eyes lowered is a sign of:

1. evasiveness
2. timidity
3. respect
4. dishonesty

Communication Skills- Q6. A limitation of informal communication is that it is:

1. false
2. inadequate
3. unwarranted
4. personal

Communication Skills- Q7. Reading out a presentation is:

1. allowed
2. helpful
3. not allowed
4. dull

Communication Skills- Q8. ____ is not one of the 7 C’s of communication:

1. clarity
2. correctness
3. character
4. conciseness

Communication Skills- Q9. Culture refers to:

1. attitude
2. rules of behaviour
3. behavior
4. thinking

Communication Skills- Q10. When a listener abstracts partially, listening is:

1. obstructed
2. slanted
3. helped
4. distorted