Communication Skills Question Bank
for Exam preparation

Q2. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional

Q3. Negotiation implies that both parties accept that the agreement between them is:

1. subject to further dispute
2. conditional
3. final and binding
4. necessary

Q4. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Q5. To create a cooperative, understanding, and pleasant work environment in an organization, decision-making should be:

1. quick
2. strong
3. flexible
4. transparent

Q6. Positive gestures are body signals that make you look:

1. arrogant
2. hurtful
3. nervous
4. relaxed

Q7. The percentage of working time business executives spend in listening is:

1. 40 to 60 per cent
2. 30 to 70 per cent
3. 40 to 50 per cent
4. 20 to 80 per cent

Q8. In international business, the trend to “go local” has led to local people and foreign experts performing as:

1. trainee and trainer
2. hosts and guests
3. a team
4. workers and employers

Q9. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly

Q10. Reading out a presentation is:

1. allowed
2. helpful
3. not allowed
4. dull