Communication Skills Question Bank
for Exam preparation

Q2. The presenter acts as the:

1. medium of the information
2. supporter of the information
3. advocate of the information
4. deliverer of the information

Q3. To create a cooperative, understanding, and pleasant work environment in an organization, decision-making should be:

1. quick
2. strong
3. flexible
4. transparent

Q4. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Q5. A serious listener concentrates on:

1. the speaker’s physical appearance
2. the message
3. other thoughts
4. the speaker’s body language

Q6. A memorandum (memo) is considered a brief form of written communication for:

1. external use
2. internal use
3. legal use
4. formal use

Q7. Culture is embedded in our:

1. gestures
2. expressions
3. minds
4. beliefs

Q8. The purpose of a “no” response letter is to leave the reader with:

1. unpleasant feelings
2. minimum disappointment
3. no future hope
4. reasons for the rejection of the request

Q9. In an interview when you do not know an answer, you should:

1. bluff
2. admit you do not know the answer
3. remain quiet
4. keep guessing

Q10. Most of our waking time goes in:

1. writing
2. hearing
3. reading
4. speaking