Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. The aim of cross-cultural communication training is to:

1. develop business etiquette
2. improve behavior
3. create strong cultural ties
4. give social status

Communication Skills- Q3. Filters that affect the content of a message are in:

1. the mind of the speaker
2. the mind of the listener
3. the minds of both the speaker and the listener
4. the medium of communication

Communication Skills- Q4. The effectiveness of oral communication depends on the speaker’s ability to use:

1. foreign words
2. complex words
3. simple language
4. long sentences

Communication Skills- Q5. In monochromic cultures, the priority is:

1. relationships
2. the job
3. goal achievement
4. multiple tasks

Communication Skills- Q6. To create a cooperative, understanding, and pleasant work environment in an organization, decision-making should be:

1. quick
2. strong
3. flexible
4. transparent

Communication Skills- Q7. As a process of sharing thoughts and ideas, communication suffers mainly from:

1. physical barriers
2. both physical and non-physical barriers
3. gender differences
4. non-physical barriers

Communication Skills- Q8. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties

Communication Skills- Q9. In business, the purpose of writing is mainly to:

1. inform
2. persuade
3. entertain
4. Both inform and persuade

Communication Skills- Q10. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style