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Communication Skills Question Bank
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Question:

In business, the purpose of writing is mainly to:
  1. inform
  2. persuade
  3. entertain
  4. Both inform and persuade






Q2. To make a presentation effective and impressive, you should use:

  1. a simple and active form of sentences
  2. jargon
  3. passive sentences
  4. complex sentences
Correct Answer

Q3. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

  1. conforms
  2. deviates
  3. irritates
  4. overlaps
Correct Answer

Q4. Reading out a presentation is:

  1. allowed
  2. helpful
  3. not allowed
  4. dull
Correct Answer

Q5. Good listeners concentrate on:

  1. minor details
  2. the speaker’s every word
  3. the speaker’s main thought
  4. important words
Correct Answer

Q6. Giving non-verbal messages is:

  1. deliberate
  2. spontaneous
  3. tutored
  4. a dramatic skill
Correct Answer

Q7. Form letters are also known as:

  1. bad news letters
  2. persuasive sales letters
  3. formal letters
  4. circular letters
Correct Answer

Q8. Informative writing focuses primarily on the:

  1. subject under discussion
  2. reader
  3. latest news
  4. writer
Correct Answer

Q9. Grooming is a form of non-verbal communication that is:

  1. hierarchical
  2. arbitrary
  3. subconscious
  4. conscious
Correct Answer

Q10. ____ is not one of the 7 C’s of communication:

  1. clarity
  2. correctness
  3. character
  4. conciseness
Correct Answer










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