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Communication Skills Question Bank
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Question:

Good listeners concentrate on:
  1. minor details
  2. the speaker’s every word
  3. the speaker’s main thought
  4. important words






Q2. To be able to give a good presentation, a full rehearsal is:

  1. audience based
  2. necessary
  3. optional
  4. useless
Correct Answer

Q3. Technical accuracy of language means:

  1. active voice
  2. simplicity
  3. correctness of grammar, spelling, and punctuation
  4. direct narrative
Correct Answer

Q4. A memorandum (memo) is considered a brief form of written communication for:

  1. external use
  2. internal use
  3. legal use
  4. formal use
Correct Answer

Q5. Cultural intelligence helps us to know cultural:

  1. rules of behaviour
  2. similarities
  3. differences
  4. rituals
Correct Answer

Q6. In different cultures, colors represent:

  1. the same thing
  2. insignificant things
  3. arbitrary things
  4. different things
Correct Answer

Q7. To make a presentation effective and impressive, you should use:

  1. a simple and active form of sentences
  2. jargon
  3. passive sentences
  4. complex sentences
Correct Answer

Q8. The aim of cross-cultural communication training is to:

  1. develop business etiquette
  2. improve behavior
  3. create strong cultural ties
  4. give social status
Correct Answer

Q9. Effective communication is essentially a:

  1. one-way process
  2. both a one-way and a two-way process
  3. two-way process
  4. three-way process
Correct Answer

Q10. Non-verbal communication does not involve:

  1. words
  2. silence
  3. gestures
  4. space
Correct Answer










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