Communication Skills Question Bank
for Exam preparation

Q2. The final aim of negotiation is to:

1. reach an agreement
2. implement an agreement between two parties
3. end a dispute
4. win at all cost

Q3. One’s negotiation objective should be:

1. personal
2. social
3. ideal
4. realistic

Q4. To make a presentation effective and impressive, you should use:

1. a simple and active form of sentences
2. jargon
3. passive sentences
4. complex sentences

Q5. The limitation of oral communication is that:

1. it is irreversible—what is said cannot be taken back
2. it is not affected by the speaker’s feelings or stress or excitement levels
3. it does not require on-the-spot thinking
4. it is easy to be aware of our body language

Q6. By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:

1. respect
2. closeness
3. equality
4. informality

Q7. Reading out a presentation is:

1. allowed
2. helpful
3. not allowed
4. dull

Q8. Effective communication is essentially a:

1. one-way process
2. both a one-way and a two-way process
3. two-way process
4. three-way process

Q9. As compared to unannounced negotiation, formal negotiation:

1. is simpler
2. is more time consuming
3. requires less preparation
4. is more difficult

Q10. Informative writing focuses primarily on the:

1. subject under discussion
2. reader
3. latest news
4. writer