Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. In business, when you fail to recall the name of a person met earlier, you can ask him or her:

1. for his or her initials
2. to excuse you for forgetting his or her name
3. for his or her surname
4. for his or her business card

Communication Skills- Q3. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional

Communication Skills- Q4. One’s negotiation objective should be:

1. personal
2. social
3. ideal
4. realistic

Communication Skills- Q5. A summary placed at the beginning of the CV acts as a:

1. preface
2. letter of recommendation
3. statement of objectives
4. synopsis

Communication Skills- Q6. Grooming is a form of non-verbal communication that is:

1. hierarchical
2. arbitrary
3. subconscious
4. conscious

Communication Skills- Q7. Giving non-verbal messages is:

1. deliberate
2. spontaneous
3. tutored
4. a dramatic skill

Communication Skills- Q8. A clarifying listener:

1. explains the message
2. elaborates the speaker’s underlying thoughts and feelings
3. illustrates the message with examples
4. repeats what is said

Communication Skills- Q9. The presenter acts as the:

1. medium of the information
2. supporter of the information
3. advocate of the information
4. deliverer of the information

Communication Skills- Q10. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them