Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. Generally speaking, in business we communicate:

1. only to entertain
2. only to persuade
3. only to inform
4. to both persuade and inform

Communication Skills- Q3. In business, keep telephone calls very short because the other person may not be:

1. noting down what you say
2. paying attention to you
3. free to talk to you
4. interested in talking to you

Communication Skills- Q4. A limitation of informal communication is that it is:

1. false
2. inadequate
3. unwarranted
4. personal

Communication Skills- Q5. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Communication Skills- Q6. Forecasting determines organizational:

1. performance
2. feedback
3. objectives and policies
4. budget

Communication Skills- Q7. Negotiation implies that both parties accept that the agreement between them is:

1. subject to further dispute
2. conditional
3. final and binding
4. necessary

Communication Skills- Q8. Oral communication is better than written communication for:

1. providing opportunity to refer back
2. conveying facts and opinions
3. conveying feelings and emotions
4. saving time

Communication Skills- Q9. Negotiation strategy is partly concerned with:

1. avoiding failure
2. ending the discussion
3. searching for a common goal
4. prolonging the length of the negotiation

Communication Skills- Q10. Speakers usually experience difficulty in ensuring that the message is:

1. acted upon promptly and as desired
2. understood correctly
3. conveyed precisely, understood correctly, and acted upon promptly and as desired
4. conveyed precisely