Communication Skills Question Bank
for Exam preparation

Q2. Filters that affect the content of a message are in:

1. the mind of the speaker
2. the mind of the listener
3. the minds of both the speaker and the listener
4. the medium of communication

Q3. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Q4. A limitation of informal communication is that it is:

1. false
2. inadequate
3. unwarranted
4. personal

Q5. People from other countries can be easily put at ease by speaking to them in:

1. their language
2. English
3. sign language
4. your own language

Q6. A memorandum (memo) is considered a brief form of written communication for:

1. external use
2. internal use
3. legal use
4. formal use

Q7. As a sympathetic listener, you should consider the message from the point of view of:

1. yourself
2. others
3. the audience
4. the speaker

Q8. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q9. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional

Q10. As a process of sharing thoughts and ideas, communication suffers mainly from:

1. physical barriers
2. both physical and non-physical barriers
3. gender differences
4. non-physical barriers