Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. A summary placed at the beginning of the CV acts as a:

1. preface
2. letter of recommendation
3. statement of objectives
4. synopsis

Communication Skills- Q3. In organizations, the flow of communication sometimes slows down because there are too many:

1. channels
2. hierarchical levels
3. departments
4. managers

Communication Skills- Q4. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Communication Skills- Q5. In oral communication, what matters most is:

1. where you say it
2. what you say
3. when you say it
4. how you say it

Communication Skills- Q6. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties

Communication Skills- Q7. The left part of our brain controls:

1. imagination
2. emotions
3. creativity
4. logic and reasoning

Communication Skills- Q8. People from other countries can be easily put at ease by speaking to them in:

1. their language
2. English
3. sign language
4. your own language

Communication Skills- Q9. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly

Communication Skills- Q10. In order to persuade others, facts should be discussed from the point of view of a:

1. fourth party
2. second party
3. third party
4. first party