Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. In negotiations, the interpretation of a cue requires skill because it may be:

1. verbal
2. behavioural
3. intentional
4. ambiguous

Communication Skills- Q3. The final aim of negotiation is to:

1. reach an agreement
2. implement an agreement between two parties
3. end a dispute
4. win at all cost

Communication Skills- Q4. Cultural intelligence helps us to know cultural:

1. rules of behaviour
2. similarities
3. differences
4. rituals

Communication Skills- Q5. In an interview when you do not know an answer, you should:

1. bluff
2. admit you do not know the answer
3. remain quiet
4. keep guessing

Communication Skills- Q6. To complete the function of the written word, we require:

1. one person
2. three persons
3. two persons
4. four persons

Communication Skills- Q7. Filters that affect the content of a message are in:

1. the mind of the speaker
2. the mind of the listener
3. the minds of both the speaker and the listener
4. the medium of communication

Communication Skills- Q8. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional

Communication Skills- Q9. In business, when you fail to recall the name of a person met earlier, you can ask him or her:

1. for his or her initials
2. to excuse you for forgetting his or her name
3. for his or her surname
4. for his or her business card

Communication Skills- Q10. In business, the purpose of writing is mainly to:

1. inform
2. persuade
3. entertain
4. Both inform and persuade