Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. Paralanguage is a kind of action language that refers to:

1. body language
2. personal space
3. actual words
4. the tone of voice, speed of speech, and hesitation

Communication Skills- Q3. The limitation of oral communication is that:

1. it is irreversible—what is said cannot be taken back
2. it is not affected by the speaker’s feelings or stress or excitement levels
3. it does not require on-the-spot thinking
4. it is easy to be aware of our body language

Communication Skills- Q4. Filters that affect the content of a message are in:

1. the mind of the speaker
2. the mind of the listener
3. the minds of both the speaker and the listener
4. the medium of communication

Communication Skills- Q5. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties

Communication Skills- Q6. The purpose of a “no” response letter is to leave the reader with:

1. unpleasant feelings
2. minimum disappointment
3. no future hope
4. reasons for the rejection of the request

Communication Skills- Q7. The foremost barrier to oral communication is:

1. interestedness
2. poor listening
3. humility
4. concentration

Communication Skills- Q8. An e-mail’s style is determined by a person’s:

1. English
2. culture
3. status
4. communicative ability

Communication Skills- Q9. The application letter is:

1. a description of your core strengths and suitability for the job
2. a summary of your qualifications and experiences
3. a statement of your job objective
4. a foreword

Communication Skills- Q10. Negotiation implies that both parties accept that the agreement between them is:

1. subject to further dispute
2. conditional
3. final and binding
4. necessary