Communication Skills Question Bank
for Exam preparation

Q2. The set of norms of behavior and attitude in every workplace is:

1. self-evolved
2. nationally laid down
3. internationally prescribed
4. dictated by the board

Q3. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Q4. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them

Q5. Generally speaking, in business we communicate:

1. only to entertain
2. only to persuade
3. only to inform
4. to both persuade and inform

Q6. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q7. A limitation of informal communication is that it is:

1. false
2. inadequate
3. unwarranted
4. personal

Q8. Initially, a presentation is a form of:

1. group communication
2. one-way communication
3. two-way communication
4. intrapersonal communication

Q9. As a sympathetic listener, you should consider the message from the point of view of:

1. yourself
2. others
3. the audience
4. the speaker

Q10. People in high-context cultures make business decisions on the basis of:

1. individual needs
2. interpersonal relations
3. reason
4. competition