Communication Skills Question Bank
for Exam preparation

Q2. Initially, a presentation is a form of:

1. group communication
2. one-way communication
3. two-way communication
4. intrapersonal communication

Q3. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication

Q4. Cultural intelligence helps us to know cultural:

1. rules of behaviour
2. similarities
3. differences
4. rituals

Q5. In negotiations, the interpretation of a cue requires skill because it may be:

1. verbal
2. behavioural
3. intentional
4. ambiguous

Q6. Effective communication is essentially a:

1. one-way process
2. both a one-way and a two-way process
3. two-way process
4. three-way process

Q7. There are ____ levels in Maslow’s pyramid of needs.

1. five
2. three
3. six
4. four

Q8. The group discussion evaluates the candidate’s ability to:

1. lead others
2. argue with others
3. confer with others on a given subject
4. control others

Q9. A reflective listener:

1. ignores the details
2. thinks about the speaker’s message
3. appreciates the message
4. repeats the message’s essential parts

Q10. Speakers usually experience difficulty in ensuring that the message is:

1. acted upon promptly and as desired
2. understood correctly
3. conveyed precisely, understood correctly, and acted upon promptly and as desired
4. conveyed precisely