Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. Grooming is a form of non-verbal communication that is:

1. hierarchical
2. arbitrary
3. subconscious
4. conscious

Communication Skills- Q3. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Communication Skills- Q4. To select the content of your presentation, you should know:

1. your purpose
2. the time limit
3. the audience’s needs
4. the available material

Communication Skills- Q5. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Communication Skills- Q6. The foremost barrier to oral communication is:

1. interestedness
2. poor listening
3. humility
4. concentration

Communication Skills- Q7. As a sympathetic listener, you should consider the message from the point of view of:

1. yourself
2. others
3. the audience
4. the speaker

Communication Skills- Q8. When a listener abstracts partially, listening is:

1. obstructed
2. slanted
3. helped
4. distorted

Communication Skills- Q9. A serious listener concentrates on:

1. the speaker’s physical appearance
2. the message
3. other thoughts
4. the speaker’s body language

Communication Skills- Q10. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties