Communication Skills Question Bank
for Exam preparation

Q2. The percentage of working time business executives spend in listening is:

1. 40 to 60 per cent
2. 30 to 70 per cent
3. 40 to 50 per cent
4. 20 to 80 per cent

Q3. Good business letters are characterized by the following personal quality of the writer:

1. seriousness
2. humour
3. formality
4. sincerity

Q4. To be able to give a good presentation, a full rehearsal is:

1. audience based
2. necessary
3. optional
4. useless

Q5. Negotiation strategy is partly concerned with:

1. avoiding failure
2. ending the discussion
3. searching for a common goal
4. prolonging the length of the negotiation

Q6. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them

Q7. Good listeners concentrate on:

1. minor details
2. the speaker’s every word
3. the speaker’s main thought
4. important words

Q8. To complete the function of the written word, we require:

1. one person
2. three persons
3. two persons
4. four persons

Q9. The résumé of a fresh graduate is generally:

1. three pages long
2. half a page
3. two pages long
4. one page long

Q10. The final aim of negotiation is to:

1. reach an agreement
2. implement an agreement between two parties
3. end a dispute
4. win at all cost