Communication Skills Question Bank
for Exam preparation

Q2. As compared to unannounced negotiation, formal negotiation:

1. is simpler
2. is more time consuming
3. requires less preparation
4. is more difficult

Q3. Culture refers to:

1. attitude
2. rules of behaviour
3. behavior
4. thinking

Q4. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Q5. As a host, you would invite visiting foreign guests to a business dinner:

1. through a messenger
2. by writing an invitation letter
3. by announcing the dinner at a meeting
4. personally, face-to face

Q6. As a process of sharing thoughts and ideas, communication suffers mainly from:

1. physical barriers
2. both physical and non-physical barriers
3. gender differences
4. non-physical barriers

Q7. A serious listener concentrates on:

1. the speaker’s physical appearance
2. the message
3. other thoughts
4. the speaker’s body language

Q8. In oral communication, what matters most is:

1. where you say it
2. what you say
3. when you say it
4. how you say it

Q9. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication

Q10. Reading out a presentation is:

1. allowed
2. helpful
3. not allowed
4. dull