Quality Question Bank
for Exam preparation

Q2. A control limit

1. Indicates the boundary of the bell curve in a normal distribution
2. Indicates that a process event or measurement is likely to fall within that limit
3. Indicates that a process event or measurement is likely to fall outside that limit
4. Indicates the customer's desired upper or lower performance limits

Q3. The concept of making a giant leap forward followed by a period of maturity is:

1. Innovation
2. Continuous improvement
3. Just in time
4. Paradigm

Q4. Lots for acceptance sampling should be ______________ and ______________.

1. Homogeneous, Large
2. Heterogeneous, Small
3. Homogeneous, Small
4. Heterogeneous, Large

Q5. Which are the best two charts to show trends in a process?

1. Gantt and CPM
2. Pareto and Control
3. Control and Run
4. Histogram and Run
5. Gantt and Pert

Q6. Identify the charts which might give an indication of process going out of control (before the process has actually changed)

1. X bar and c
2. P and c
3. R and u
4. X bar and R

Q7. Quality fulfills a need or expectation that is:

1. Explicitly stated
2. Implied
3. Legally required
4. All of the above

Q8. Mistake proofing of process is done in the ______________ stage of DMAIC.

1. Define
2. Measure
3. Improve
4. Control

Q9. The Voice of the Customer

1. The number of errors in the process
2. A control chart with control limits
3. The department's output target
4. The customer's specification limits

Q10. Learn how to tell when nothing can be gained from further discussion. This refers to which of the following discussion skills in meetings?

1. Acting as gatekeepers
2. Closing the discussion
3. Asking for clarification
4. Testing for consensus