Quality Question Bank
for Exam preparation

Q2. Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below ______________ defects per million opportunities (DPMO).

1. 2
2. 2.4
3. 3
4. 3.4

Q3. Quality control is the technical processes that ______________ the project's progress against the performance standards.

1. examine, analyze, and report
2. inspect, certify, and verify
3. inspect, examine, and determine
4. identify, measure, and report
5. reveal, establish, and record

Q4. While setting Goal, following things to be consider. i. Customer need ii. Marketability of product iii. Organization need The correct order is

1. i only
2. i & ii
3. ii & iii
4. i, ii & iii

Q5. The dimension of reliability is concerned with:

1. How easy it is to repair the product
2. How long does the product last
3. Will the product do the intended job
4. How often does the product fail

Q6. Quality fulfills a need or expectation that is:

1. Explicitly stated
2. Implied
3. Legally required
4. All of the above

Q7. Which of the following best characterizes the results of an increase in quality?

1. increased productivity, decreased cost effectiveness and increased cost risk
2. increased productivity, increased cost effectiveness, and decreased cost risk
3. reduced productivity and no change to cost effectiveness or cost risk
4. reduced productivity and an increase in overall product or service cost
5. increased productivity and cost-effectiveness

Q8. Effective quality control results in:

1. Increase in customer satisfaction
2. Lower cost
3. None of the above
4. Both a and b

Q9. Which VSM icon is placed under other icons and have information required for system analysis like process time, lead time, etc?

1. Data Table
2. Information Box
3. Manual Information
4. Electronic Information

Q10. For a point in the control chart to be out of control, it must lie

1. Above UCL or Below LCL
2. Between Central Line and LCL
3. Between Central Line and UCL
4. None of the above