Quality Question Bank
for Exam preparation

Q2. The first step in problem solving is to:

1. Assume the worst.
2. Establish responsibility for change.
3. Collect and analyze data.
4. Define the problem issue.

Q3. An acceptance control chart has limits that are based on the specification limits for the product rather than limits which differentiate between random and assignable causes. Under which if the following circumstance should a QC manager consider using an acceptance control chart?

1. When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process
2. When the number of samples outside the current control chart limits become too costly and cumbersome to investigate
3. When a process is subject to constant but stable tool wear
4. A and B
5. A and C

Q4. What does the Adjusted R squared value tells us?

1. The Adjusted R squared value tells us how much of the variance in the dependent variable can be accounted for by the independent variable
2. The Adjusted R squared value tells us if there is a positive relationship
3. The Adjusted R squared value tells us if there is a significant difference
4. The Adjusted R squared value tells us if there is a significant relationship

Q5. The concept of making a giant leap forward followed by a period of maturity is:

1. Innovation
2. Continuous improvement
3. Just in time
4. Paradigm

Q6. The main aim of QFD is to

1. Listen to the voice of customer
2. Lower cost
3. Reduce errors
4. Reduce supplier defect

Q7. Six sigma black belt responsibilities include all of the following, except:

1. Selecting projects for execution by green belts
2. Mentoring green belts
3. Training organisation staff in six sigma techniques and team work
4. Planning the sales and marketing strategy

Q8. In a double sampling plan, let d1 be the number of defects in the first sample and d2 be the number of defects in the second sample. Let c2 be the acceptance number for both samples. The condition for rejection is:

1. D1+d2
2. D1+d2>c2
3. D1*d2>c2
4. D1*d2

Q9. The pillars of quality is (are)

1. B and C
2. Quality is free
3. Doing it right the first time
4. Zero defects
5. Process improvement

Q10. The concept that it is easier and less costly to do the work right the first time is called:

1. Zero defects
2. Continuous improvement
3. DTRTRTFT
4. The customer is the next person in the process