Quality Question Bank
for Exam preparation

Q2. In one-way ANOVA, which of the following is used within the F-ratio as a measurement of the variance of individual observations?

1. The Sum of Square of Treatments (SSTR)
2. The Treatment Mean Square (MSTR)
3. The Residual Sum of Squares (SSE)
4. The Mean Sum of Squares (MSE)

Q3. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.

1. early detection
2. early correction
3. late detection
4. late correction
5. prevention

Q4. Six Sigma is a business-driven, multi-dimensional structured approach to

1. Reducing process variability
2. Increasing customer satisfaction
3. Lowering Defects
4. Improving Processes
5. All of the above

Q5. Small/Mid-sized Six Sigma projects are executed by professionals titled as:

1. Champion
2. Green Belt
3. Black Belt
4. Site Champion

Q6. How does the current inventory is indicated visually?

1. Bar chart
2. Kanban card
3. Stand up meeting
4. Label

Q7. The ______________ of a product or service mostly affects its reliability and maintenance characteristics.

1. design
2. concept
3. fabrication
4. performance
5. cost

Q8. Quality assurance is defined as the managerial process that determines ______________ that provide the customers with performance standards and feedback on the performance.

1. management, staff, workers, and contractors
2. time, scope, cost, and resources
3. human resources, dollars, materials, and duration
4. time, location, duration, and completion
5. organization, design, objectives, and resources

Q9. The cost of quality is needed to identify opportunities for improvement. The cost of quality is, therefore, defined as the dollar value associated with ______________.

1. producing a product that meets the requirement
2. nonconformance to the requirement
3. any cost for quality personnel and tools
4. any extra cost to hire a quality consultant
5. all extra efforts to implement a quality program

Q10. One of the advantages of team work is:

1. It breaks down barriers between employees
2. customers and suppliers
3. It results in promotion
4. It results in salary increment
5. None of the given options