Quality Question Bank
for Exam preparation

Q2. Pattern in control charts which show the tendency to cluster around central line is termed as:

1. Stratification
2. Mixture
3. Cyclic pattern
4. Shift in process level

Q3. A maturity model can be used as a benchmark for comparison and as an aid to understanding

1. TRUE
2. FALSE
3. depends
4. can't say

Q4. Which type of OEE category does component jam is classified into?

1. Quality loss
2. Downtime loss
3. Speed Loss
4. Depends upon the duration of component jam

Q5. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

1. enhance desirable effects
2. achieve improvement
3. give assurance that the quality management system can achieve its intended result(s)
4. all of the above

Q6. A fan blade is specified by length and thickness. While sampling, it was found that for one particular blade, the length was non-conforming while the thickness was as per specifications. Should the blade be considered non-conforming for construction of a p chart?

1. Yes
2. No

Q7. The main purpose of the Define Phase is to:

1. Select a project
2. Get agreement on the project’s purpose, goals and opportunity
3. Select a team
4. Decide on which data to collect

Q8. A control limit

1. Indicates the boundary of the bell curve in a normal distribution
2. Indicates that a process event or measurement is likely to fall within that limit
3. Indicates that a process event or measurement is likely to fall outside that limit
4. Indicates the customer's desired upper or lower performance limits

Q9. ______________ are the areas that will be covered by the organization's processes

1. process areas
2. product Areas
3. private areas
4. preset areas

Q10. Random variance in a process, as measured by the standard deviation, can be directly reduced by:

1. identifying patterns of variance using control charts
2. improving the overall system of production
3. increasing the number of quality inspectors
4. making use of run charts
5. making better use of Pareto charts