Quality Question Bank
for Exam preparation

Q2. If the Average outgoing Quality is plotted against the Incoming Fraction Defective, the Average Outgoing Quality Limit is the ______________ point.

1. Highest
2. Lowest
3. Middle
4. Cannot be determined

Q3. Identify the cost not likely to reduce as a result of better quality.

1. Maintenance costs
2. Inspection costs
3. Scrap costs
4. Warranty and service costs

Q4. A fishbone diagram is also known as a .______________

1. cause-and-effect diagram
2. poka-yoke diagram
3. Kaizen diagram
4. Taguchi diagram

Q5. The major purpose of the Control Phase in DMAIC is to:

1. Identify root causes
2. Determine long term solutions
3. Maintain the gains made with implemented solutions
4. Calculate Cp and Cpk

Q6. Consider for a process in control, the value of alpha is .0015. What is the value of the average run length?

1. 666 ( 1/alpha gives us an estimate of average run length)
2. 555
3. 444
4. None of the above

Q7. A planning method designed to show the tasks associated with a project, the personnel responsible for completing the tasks and the timelines allowed

1. Pareto chart
2. Gantt chart
3. Microsoft Project
4. Check sheet

Q8. Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________

1. Quality Definition
2. Quality enhancement
3. Quality improvement
4. quality maintenance

Q9. Mistake proofing of process is done in the ______________ stage of DMAIC.

1. Define
2. Measure
3. Improve
4. Control

Q10. For a c chart, the OC curve plots the ______________ against ______________.

1. Probability of Type 2 error, true mean number of defects
2. Probability of Type 1 error, true mean number of defects
3. Probability of Type 1 error, true total number of defects
4. Probability of Type 2 error, true total number of defects