Quality Question Bank
for Exam preparation

Q2. A six sigma capable process will have

1. Cp = 1.5, Cpk = 2.0 and DPMO = 3.4
2. Cp = 2.0, Cpk = 1.5 and DPMO = 6
3. Cp = 1.5 Cpk = 2.0 and DPMO = 6
4. Cp = 2.0, Cpk = 1.5 and DPMO = 3.4

Q3. At the time of making a purchase agreement with a vendor, what is important to mention about inspection?

1. the characteristics of the product that are to be inspected
2. the tolerances that would be allowed
3. the reputation of the vendor
4. a & b both (not sure)

Q4. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

1. Quality Plan
2. Quality Statement
3. Quality Policy
4. TQM

Q5. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in ______________

1. a project completed in shortest possible time.
2. a product or service that conforms to the required specifications.
3. an award-winning product that brings public recognition to the project
4. an innovative project that establishes qualification of the project team

Q6. Which of the following is responsible for quality objective?

1. Top level management
2. Middle level management
3. Frontline management
4. All of the above

Q7. The acronym DMAIC stands for:

1. Develop, Metrics, Analyze, Implement, Contain
2. Define, Measure, Analyze, Improve, Control
3. Define, Metrics, Analysis, Implement, Control
4. None of the above

Q8. A major assumption for p chart is that all units produced are ______________.

1. Independent
2. Dependent
3. None of the above
4. Cannot be determined

Q9. Which of the following is not a target of Total Quality Management:

1. Customer Satisfaction
2. Reducing manpower
3. Continuous Cost Reduction
4. Continuous Operational Improvement

Q10. Example of prevention costs is:

1. Quality improvement projects
2. Downgrading
3. To link outcomes to uses
4. Warranty claims