Quality Question Bank
for Exam preparation

Q2. ______________ can be defined as small subset of a lot.

1. Defect
2. Fraction Acceptable
3. Sample
4. Acceptance Number

Q3. Process control is distinct and separate from the data gathering function in a quality program. While process control regulates the functions, data gathering is used to ______________.

1. collect information on the relative performance standards of the process so the output can be enhanced through continuous adjustments to the input functions
2. ensure the products are within tolerances and to identify those products that require reworking or crapping
3. validate the controlling function as performing correctly and provide information on equipment servicing intervals
4. provide the historical records for production lots as to the specifications and actual measurements of a product
5. generate the control charts to determine the variances in the product and the number on nonconforming products

Q4. In DMAIC, redesigning of process to either remove bottlenecks or to reduce waste takes place in the ______________ stage.

1. Define
2. Measure
3. Improve
4. Control

Q5. The primary components of quality management are quality ______________.

1. insurance, assurance, and warranty
2. inspections, certifications, and validations
3. philosophy, assurance, and control
4. form, fit, and function
5. reliability, maintainability, and availability

Q6. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in _________________ stage.

1. Define
2. Measure
3. Improve
4. Analyze

Q7. Two factors are said to be orthogonal when:

1. they are correlated, that is, they cannot vary independently
2. there are equal numbers of participants in all groups
3. they are uncorrelated, that is, they vary independently
4. there is a single control group, with which all the other groups can be compared

Q8. The concept that it is easier and less costly to do the work right the first time is called:

1. Zero defects
2. Continuous improvement
3. DTRTRTFT
4. The customer is the next person in the process

Q9. Which of the following statements is TRUE about Deming’s philosophy?

1. Quality is either or not present in the whole organization; that quality is the responsibility of everyone in the organization
2. It is based on improving products and services by reducing uncertainty and variability in the design and manufacturing processes
3. Increasing conformance to specifications through elimination of defects, supported extensively by statistical tools for analysis
4. Increasing loss, for the producer, the customer, and society, associated with increasing variability from a target value

Q10. The error deviations within the residual sum of squares (SSE) statistic measure distances:

1. within groups
2. between groups
3. between each value and the grand mean
4. none of these