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Question:

The primary components of quality management are quality ______________.
  1. insurance, assurance, and warranty
  2. inspections, certifications, and validations
  3. philosophy, assurance, and control
  4. form, fit, and function
  5. reliability, maintainability, and availability






Q2. Which of the following is the correct combination of specifications while designing a control chart?

  1. Sample size, Process mean, specification limit
  2. Sample size, Frequency of sampling, specification limit
  3. Sample size, Frequency of sampling, Number of defects
  4. Sample size, Specification limit, process standard deviation
Correct Answer

Q3. Statistical Process Control is used in quality programs to determine whether repetitive operations meet predictable standards. The process uses ______________ to permit accurate monitoring of the operation.

  1. 100 percent inspection and random rejection
  2. acceptance sampling and automatic rejection
  3. continuous sampling and error detection methods
  4. random sampling and corrective procedures
  5. statistical sampling and control procedures
Correct Answer

Q4. All of the following are the elements of a TQM system EXCEPT:

  1. Leadership
  2. Communications
  3. Measurement
  4. Detentions
Correct Answer

Q5. The Operating characteristic curve shows the relationship between the probability of acceptance (on y axis) and ______________ (on x axis).

  1. Proportion defective
  2. Proportion acceptable
  3. Number of lots
  4. Size of lot
Correct Answer

Q6. A two-tailed test is one where:

  1. results in only one direction can lead to rejection of the null hypothesis
  2. negative sample means lead to rejection of the null hypothesis
  3. results in either of two directions can lead to rejection of the null hypothesis
  4. no results lead to the rejection of the null hypothesis
Correct Answer

Q7. Within ISO 9001:2015, what does “shall” indicate?

  1. a recommendation
  2. a permission
  3. a capability
  4. a requirement
Correct Answer

Q8. Quality assurance

  1. refers to the prevention of product defects
  2. A and B
  3. B and C
  4. is an auditing function that provides feedback to the project team and client about the quality of output being produced
  5. is the technical process that includes the construction of control charts which specify acceptability limits for conforming output
Correct Answer

Q9. While the first generation of Six sigma focused on ______________, the third generation of six sigma focused on ______________.

  1. Variability reduction, creating value
  2. Variability reduction, improved business performance
  3. Creating value, Improved business performance
  4. None of the above
Correct Answer

Q10. A six sigma capable process will have

  1. Cp = 1.5, Cpk = 2.0 and DPMO = 3.4
  2. Cp = 2.0, Cpk = 1.5 and DPMO = 6
  3. Cp = 1.5 Cpk = 2.0 and DPMO = 6
  4. Cp = 2.0, Cpk = 1.5 and DPMO = 3.4
Correct Answer










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