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Question:

The Operating characteristic curve shows the relationship between the probability of acceptance (on y axis) and ______________ (on x axis).
  1. Proportion defective
  2. Proportion acceptable
  3. Number of lots
  4. Size of lot






Q2. A six sigma capable process will have

  1. Cp = 1.5, Cpk = 2.0 and DPMO = 3.4
  2. Cp = 2.0, Cpk = 1.5 and DPMO = 6
  3. Cp = 1.5 Cpk = 2.0 and DPMO = 6
  4. Cp = 2.0, Cpk = 1.5 and DPMO = 3.4
Correct Answer

Q3. A deliverable of the Improve phase is to

  1. Determine project goals
  2. Identify and validate root causes
  3. Develop a plan for controlling the implemented solutions
  4. None of the above
Correct Answer

Q4. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in _________________ stage.

  1. Define
  2. Measure
  3. Improve
  4. Analyze
Correct Answer

Q5. The ______________ sum of squares measures the variability of the observed values around their respective treatment means.

  1. treatment
  2. error
  3. interaction
  4. total
Correct Answer

Q6. Failure Mode and Effects Analysis, which prioritizes different sources of error, is used in ______________ stage.

  1. Define
  2. Measure
  3. Improve
  4. Analyze
Correct Answer

Q7. Which VSM icon is placed under other icons and have information required for system analysis like process time, lead time, etc?

  1. Data Table
  2. Information Box
  3. Manual Information
  4. Electronic Information
Correct Answer

Q8. ______________ is a graphic tool for defining the relationship between customer desires and the firm/product capabilities.

  1. House of Quality
  2. Affinity diagram
  3. Arrow diagram
  4. None of the give option
Correct Answer

Q9. When planning the quality management system, organisations shall consider the issues and requirements referred to in 4.1 and 4.2 and determine the risks and opportunities that need to be addressed to;

  1. enhance desirable effects
  2. achieve improvement
  3. give assurance that the quality management system can achieve its intended result(s)
  4. all of the above
Correct Answer

Q10. The following are indicators of out of control conditions on a control chart, except

  1. Six consecutive points, increasing or decreasing
  2. Fourteen consecutive points that alternate up and down
  3. Two points in zone c above the mean, followed by two points in zone b below the mean
  4. One or more points outside the control limits
Correct Answer










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