Quality Question Bank
for Exam preparation

Q2. Consider that for a process s bar (average standard deviation of 50 samples each of size 4) is found to be 10.04. The value of c4 (corresponding to sample size of .4) is .92. What is the estimated value of process standard deviation?

1. 10.91 (s bar/ c4 is an unbiased estimator of standard deviation)
2. 11.89
3. 12.67
4. 9.67

Q3. The Toyota Production System is based on two pillars namely ______________ and ______________.

1. Kaizen, Six Sigma
2. Lean, Six Sigma
3. Just in Time, Jidoka
4. Just in Time, Kaizen

Q4. Which of the following is false regarding when acceptance sampling is useful:

1. When testing is destructive
2. When 100% inspection cost is very low
3. When there are potentially serious product liability risk
4. When 100% inspection is not technically feasible

Q5. How does ISO 9000 define “Management Systems”?

1. Set of interrelated or interacting elements of an organisation to establish procedures and outline these within documentation
2. Set of interrelated or interacting elements of an organisation to establish policies and objectives, and processes to achieve those objectives
3. Set of interrelated or interacting elements of an organisation to effectively record quality processes
4. Set of interrelated or interacting elements of an organisation to identify risks and improve efficiency

Q6. If only ______________ causes of variation are present, the output of a process forms a distribution that is table over time and is predictable.

1. Assignable
2. Non-Random
3. Natural
4. Cannot be said

Q7. Taguchi suggested that loss in a process is'increased with increase in which of the following?

1. Specifications
2. Standards
3. Competition
4. Variability

Q8. Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in:

1. a project completed in the shortest possible time
2. a product or service that conforms to the requirement specification
3. an award-winning product that brings public recognition to the project
4. an innovative project that establishes the qualifications of the project team
5. B and C

Q9. What does the lean manufacturing aims to?

1. Outsource much of our manufacturing in order to focus on final assembly
2. Produce goods using less resources compared to mass production techniques
3. Produce products with fewer options to simplify consumer choices
4. Keep labor costs as low as possible by using more of other resources

Q10. Effective quality control results in:

1. Increase in customer satisfaction
2. Lower cost
3. None of the above
4. Both a and b