Quality Question Bank
for Exam preparation

Q2. If we want to detect small process shifts using x bar chart, we should use a sample size of:

1. Less than 5
2. 5-10
3. 10-15
4. 15-25

Q3. Zero Defects is an element of the quality management philosophy that is a ______________ for all workers to be achieved ______________.

1. standard; at all times
2. standard; whenever possible
3. standard; during critical operations
4. slogan; whenever possible
5. slogan; most of the time

Q4. The thickness of aluminum sheet is specified to be of 6±2 mm. The Upper Specification Limit and Lower Specification Limit for the sheet are:

1. 4mm, 8mm
2. 8mm, 4mm
3. 6mm, 8mm
4. 4mm, 6mm

Q5. ______________ can be defined as small subset of a lot.

1. Defect
2. Fraction Acceptable
3. Sample
4. Acceptance Number

Q6. What is the relationship between Ishikawa and Deming?

1. Grandson and grandfather
2. Son and father
3. Nephew and uncle
4. Student and teacher

Q7. TQM stands for ______________

1. Total Quality Management
2. Total Quantity Management
3. Total Qualitative Management
4. To question management

Q8. Learn how to tell when nothing can be gained from further discussion. This refers to which of the following discussion skills in meetings?

1. Acting as gatekeepers
2. Closing the discussion
3. Asking for clarification
4. Testing for consensus

Q9. In order to achieve long-term quality improvements, management must do the following:

1. Implement a formal quality control program with worker and management involvement
2. Establish financial incentive packages for workers
3. A and D
4. Motivate the employees with seminars, contests, and institution of programs such as "Quality Improvement" day
5. Create a quality control department and give the head of the department ultimate responsibility for quality improvement

Q10. "Quality is defined by the customer" is

1. An unrealistic definition of quality
2. A user-based definition of quality
3. A manufacturing-based definition of quality
4. A product-based definition of quality