Quality Question Bank
for Exam preparation

Q2. Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ______________

1. Taguchi Loss Function
2. Pareto Chart
3. ISO 9000 Quality Cost Calculator
4. Process Chart

Q3. The main purpose of a stratification plan is

1. To prove statistical validity
2. Define categories to slice and dice the data
3. Determine which statistical tool to use
4. To identify solutions

Q4. The chart used for tracking number non-conforming is:

1. P
2. Np
3. X bar
4. None of the above

Q5. Attribute charts may be used when:

1. Several characteristics can be jointly measured
2. When one particular quality characteristic is of importance
3. Specific information like process mean is required
4. None of the above

Q6. production issues should be addressed early

1. correct
2. correct to some extent
3. correct to great extent
4. incorrect

Q7. In Six Sigma, a ______________ is defined as any process output that does not meet customer specifications

1. error
2. cost
3. quality
4. defect

Q8. You are sampling items from a batch and plotting the results on a control chart. how will an increase in the number of items sample affect the value of the standard deviation used to set the control limit?

1. increase it
2. decrease it
3. no effect on it
4. first increase it, then decrease it
5. first decrease it, then increase it

Q9. Check the following statements for being applicable to JIT production systems

1. JIT approaches can be contrasted with conventional approaches which advocate a pull approach.
2. The flow of goods is controlled by a push approach.
3. Marketing is scheduled just in time to generate customer orders.
4. Raw materials are received just in time to go into production.

Q10. Which of the following is not a benefit of long-term supplier relationships?

1. supplier involvement in design
2. information system linkages to customer facilities
3. capacity and facility plans favorable to their customers
4. all of the above are benefits