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Question:

All of the following are the elements of a TQM system EXCEPT:
  1. Leadership
  2. Communications
  3. Measurement
  4. Detentions






Q2. Which of the following statement is false:

  1. Important step of strategic quality management is identification of those dimensions in which the organization will compete
  2. Selection of suppliers should be based on quality, schedule, and cost, rather than on cost alone
  3. All of the individuals in the organization must have an understanding of the basic tools of quality improvement
  4. Manufacturing Unit should be the unit focusing on Quality Improvement among all units in an organization
Correct Answer

Q3. All of the following statements about control charts are true except:

  1. All data points outside the control chart limits are variations explained by
  2. Control charts can be used to establish as well as maintain process control
  3. A and B
  4. B and C
  5. Control charts are used to determine acceptance limits when no limits are stipulated by the product specification; otherwise, one should use the limits dictated by the specification
Correct Answer

Q4. Which of the following is false regarding when acceptance sampling is useful:

  1. When testing is destructive
  2. When 100% inspection cost is very low
  3. When there are potentially serious product liability risk
  4. When 100% inspection is not technically feasible
Correct Answer

Q5. Process capability ratio is expressed as:

  1. USL+LSL/6s
  2. USL-LSL/6s
  3. USL-LSL/3s
  4. USL-LSL/s
Correct Answer

Q6. Check the following statements for being applicable to JIT production systems

  1. JIT approaches can be contrasted with conventional approaches which advocate a pull approach.
  2. The flow of goods is controlled by a push approach.
  3. Marketing is scheduled just in time to generate customer orders.
  4. Raw materials are received just in time to go into production.
Correct Answer

Q7. If the acceptance sampling attribute for a lot is 30%, this means that

  1. 30% of all lots must be tested
  2. 30% of all lots must pass the test
  3. any given lot must have 30% or fewer defects
  4. a sample of a given lot must have 30% or fewer defects to pass the entire lot
  5. C and D
Correct Answer

Q8. Current quality concept is i. Increase in production ii. Continual improvement iii. Prevention of defect The correct order is

  1. i & ii
  2. i & iii
  3. ii & iii
  4. None of the above
Correct Answer

Q9. A multiple-choice test has 30 questions. There are 4 choices for each question. A student who has not studied for the test decides to answer all the questions randomly by guessing the answer to each question. Which of the following probability distributions can be used to calculate the student's chance of getting at least 20 questions right?

  1. Exponential
  2. Normal
  3. Poisson
  4. Binomial
Correct Answer

Q10. Which is not a commonly used quality management tool?

  1. Fishbone diagram
  2. CSSR report
  3. Pareto chart
  4. Control chart
  5. None of the above (all are commonly used)
Correct Answer










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