Quality Question Bank
for Exam preparation

Q2. The ability of a product to be used for different purposes at different capacities and under different conditions determines its:

1. Availability
2. Usability
3. Flexibility
4. Operability

Q3. Crosby’s approach to management is:

1. A problem that can never be solved
2. Absolutes of Quality Management
3. Interim Management
4. ISO

Q4. Which of the following is the key benefit of multi-vari charting?

1. It keeps track of the time when measurements were made
2. It graphically displays the variation in a process
3. It assists in the breakdown of components of variation
4. It is much easier to plot than most control charts

Q5. TQM stands for ______________

1. Total Quality Management
2. Total Quantity Management
3. Total Qualitative Management
4. To question management

Q6. If the Average outgoing Quality is plotted against the Incoming Fraction Defective, the Average Outgoing Quality Limit is the ______________ point.

1. Highest
2. Lowest
3. Middle
4. Cannot be determined

Q7. CIP is:

1. A sustained, gradual change
2. all of the above
3. Continuous improvement process
4. Includes constancy of purpose and commitment to quality as part of its focus
5. a and b

Q8. In a factorial design, a main effect is the ______________.

1. the combined effect of the independent variables on the dependent variable
2. interaction effect of the independent variables and their effect on the dependent
3. the effect of each independent variable on the dependent variable
4. interaction of the independent variables

Q9. Juran's quality management philosophy is based on three pillars namely planning, control and ______________.

1. Implementation
2. Improvement
3. Monitor
4. Design

Q10. What does Clause 6 of ISO 9001:2015 provide details of?

1. Improvement
2. Planning
3. Operation
4. Leadership